What are the steps to build up an IVR system?

I want to setup an IVR system. This system is required to read the selected text for the callers while he/she has pressed a specific number through his/her phone.


I know some open source IVR systems. But I don't know what the requirements are! Please tell me what the hardware and software requirements are and tell me the steps I have to pass follow to setup such a system.|||Hi





For build a IVR Solution You need hardware Card(Dialogic/ICON) and a software to call/recieve Intractive Voice Responces from target users. This can be XtendIVR or Graphical VOS





After this you need a telephone line/E1 line(Set of 30 phone lines) . Its depends on the scope of you business. for personal or short business single phone line is sufficient





My personal IVR field experience says that Dialogic and XtendIVR combination is the best





For more about hardware and coast you can follow these links





http://www.ivrsolution.9ix.net/





http://www.voxeo.com/


http://users.telenet.be/Asterisk-PBX/IVR鈥?/a>


http://www.xtendtech.com/ivr/


http://www.voicesaver.com/insight_ivr.ph鈥?/a>


http://www.voiplogic.com/content77.html?鈥?/a>


http://www.dialogic.com/default.htm


http://www.voiceguide.com/








Enjoy have a nice day


Suren


http://www.finestmail.blogspot.com|||Dear Siamak








Thanks for maintaining such a nice blog.





I am following up to see if you can review or at least try service from InVox (http://www.invox.com).





InVox (Intelligent Voice) allows you to configure a fortune-500 phone system in 5 mins without custom coding with Speech Recognition. We wo

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|||First, you will need a server and some software. I can recommend Asterisk. It's a VoIP PBX and it's free. Asterisk can do IVR, MOH, call waiting, transfering, hunt groups etc..





If you need to connect the server to a POTS phone system you will need some interface cards. If you only have one outside line you could use a TA like an SPA3000 (i bought mine for 40 euro).