Sorry for the fairly newbie question but I have configured an GXE5028 to use Skype SIP. Outgoing works great along with the caller ID but I could not figure how I could set up incoming calls going either to an extension or an answering machine/IVR. I tried to check the manuals and forums but there doesn't seem to be a definitive answer to this question. Any tips or proper config would be appreciated. Thanks all.|||here is the product documentation page http://www.grandstream.com/support/gxe_s鈥?/a>
if you need to submit a ticket for customer service you can do so here http://esupport.grandstream.com/support/鈥?/a>
or try giving them a call:
Office Locations
North America
Corporate Headquarters
1297 Beacon Street, 2nd Floor
Brookline, MA 02446 USA
Voice: (617) 566-9300
Fax: (617) 249-1987
California Office
1301 John Reed Court
City of Industry, CA 91745
Voice: (626) 638-9172
Fax: (617) 249-1987
Dallas Office
2301 W. Plano Pkwy
Suite 208
Plano, TX 75075
Voice: 469-241-0100
Fax: (617) 249-1987
Asia
Shenzhen, China Office
Suite 201-205 Bldg #1
(Lang Feng Bldg)
Industrial Zone
#2 Ke Fa Road Nan Shan High Tech Industrial Park
(Central)
Shenzhen, China 518057
Voice: +86 755-2601-4600
Fax: +86 755-2601-5996
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