Sunday, December 4, 2011

Can any one explain about IVR, and how can i implement that technology for my web application? is it possible?

what can i do for that?what are all the requirements of IVR development software?|||Is it possible? yes. However, not with straight HTML technology alone.





You'll need to pull in some rich internet application help, such as Flash, Silverlight, Java, or possibly a custom ActiveX control that can interface with and get input from a client-side microphone. I've seen lots of applications that can do this, but it is not simple to implement.





Getting the sound from the user is actually the hard part. once you can get an audio stream from the user, interpretting the sound is just a matter of gluing it up to several commercially available bits of software, such as Dragon NS or ViaVoice.|||Dear...


I am following up to see if you can review or at least try service from InVox (http://www.invox.com).


InVox (Intelligent Voice) allows you to configure a fortune-500 phone system in 5 mins without custom coding with Speech Recognition.


(877)800-0729 say Rich

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|||Hmmm... well here is a link to a program called IVM, which is a really powerful little piece of software. One of its core functionalities is creating IVR call flows for business telephone systems, and don't know quite how or if you could implement it over the web, but as far as designing a more typical interactive voice response system this would be a good application to look at. and it has a free 14-day trial if you decide that you want to test it out to see if it will do what you are looking for.


http://www.nch.com.au/in/ivr.html

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